Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
Returns
All returns must be postmarked within twenty-five (25) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
- To return an item, please email customer service at customer(@)carifyshop.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to us.
- Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
- After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least five (5) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the customer service to arrange a refund or exchange.